Can We Talk? Navigating Difficult Client Conversations
-
You must log in to register
- Price - $39
- ASID Member Price - Free!
Hear tips from experienced pros to help you master the hard conversations with clients.
In a perfect world, you and your client would always be “on the same page” and in agreement on the project at hand. Instead, we live in a world where you must manage professional and/or personal differences to maintain a strong business relationship. Now more than ever, navigating client communications and interactions are the key to success. Moderated by Phyllis Harbinger, FASID, CID, panelists Cheryl Luckett, John McClain, Associate ASID and Beth Diana Smith, Associate ASID share their insights and tips for navigating tough conversations with clients. Presented as part of the ASID Learn x Design at High Point Market Fall 2020 program.
This is a recording of a webinar presented on October 17, 2020.
What You Will Learn
- Identify strategies and safeguards to help you avoid client conflicts
- Describe the characteristics of strong contract
- Recognize keywords and phrases used to defuse conflicts
- Identify tools to communicate transparency in pricing and fees
Continuing Education Approvals
- 1 IDCEC CEU | CC-113200 (Your CEU will be reported to IDCEC on your behalf.)
Related Content
- ASID Learn x Design at High Point Market Fall 2020 Package (Access to the three CEUs presented in the series)
Access Period: One year from date of registration.
Key:




