Comprehensive Workspace Performance Analytics for the Knowledge Workplace

Innovation is a key driver of economic competitiveness, as it allows companies to produce new or improved products/services that create financial returns beyond the initial investment. Creating knowledge workplace environments to spur innovation and organizational performance has been a growing concern in the current economy. This course, supported by the ASID Foundation Transform Grant, discusses seven key performance indicators (KPIs) of knowledge workspaces to enhance innovation performance. The KPIs encompass workspace design and management criteria in creative performance, health, and well-being, providing practitioners with a comprehensive list to design and evaluate successful knowledge workplaces. It introduces CAPTIW©, a free diagnostic, open-source tool that promotes evidence-based design by analyzing the performance of the knowledge workspace with the seven KPIs against innovation performance and strategies of a company. 

Learning Objectives

  1. Understand the relationships between the physical work environment and innovative performance of knowledge-intensive companies
  2. Identify the key performance indicators of the physical work environment that are critical to the creative and high-performing workplace
  3. Understand how to measure the performance of the physical environment against a company’s innovative performance
  4. Comprehend trends of workplace design in the high-performing knowledge workplace

IDCEC Course Number: CC-104949; 2 CEUs | HSW   Note: ASID will report CEUs earned to IDCEC on your behalf.

Access period: One year from registration date.

Key:

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Comprehensive Workspace Performance Analytics for the Knowledge Workplace Welcome Video
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Open to view video. Please view this 26 second video for information on earning continuing education credit and course instructions. (THIS VIDEO HAS NO SOUND)
Section 1: Introduction and Frameworks for the Knowledge Workplace Model and Physical Work Environment
Part 1: Introduction, Objectives and Overview
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Open to view video. This 7:45 minute video covers the course introduction, objectives, and content overview. THIS VIDEO INCLUDES AUDIO.
Part 2: Frameworks for the Knowledge Workplace Model and Physical Work Environment
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Open to view video. This 4:55 minute video covers the framework for the knowledge workplace model and the physical work environment. THIS VIDEO INCLUDES AUDIO.
Section 2: Key Performance Indicators of the Knowledge Workspace
Part 3: Key Performance Indicators (KPIs) of the Knowledge Workspace
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Open to view video. This 8 minute video will introduce you to the 7 KPIs of the knowledge workspace. THIS VIDEO INCLUDES AUDIO.
Part 4: Sub-KPIs--Space Type, and Space & Furniture Layout
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Open to view video. This 12:22 minute video provides more detail on measuring the space type and space furniture and layout KPIs. THIS VIDEO INCLUDES AUDIO.
Part 5: Sub-KPIs--Space Size & Access, Neural & Psychological Stimulation & Relaxation, and Furniture Ergonomics & Technology
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Open to view video. This 11:27 minute video provides more detail on measuring the space size and access, neural and psychological stimulation and relaxation, and furniture ergonomics and technology KPIs. THIS VIDEO INCLUDES AUDIO.
Part 6: Sub-KPIs--Ambient Conditions and Healthfulness
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Open to view video. This 16:37 minute video provides more detail on measuring the ambient conditions and healthfulness KPIs. THIS VIDEO INCLUDES AUDIO.
Part 7: Performance, Health and Wellness Aspects of KPIs
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Open to view video. This 9 minute video provides more detail on the performance and health and wellness aspects of the KPIs. THIS VIDEO INCLUDES AUDIO.
Quiz 1
7 Questions  |  5 attempts  |  6/7 points to pass
7 Questions  |  5 attempts  |  6/7 points to pass You must score a minimum of 86% (6 out of 7 correct responses) to pass the quiz. You will have up to 5 attempts to pass.
Section 3: Linking KPIs to the Bottom Line, Innovation Performance & Innovation Strategies; Introduction to Workspace Performance Analytics: CAPTIW; and Course Conclusion
Part 8: Linking KPIs to the Bottom Line, Innovation Performance, and Innovation Strategies
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Open to view video. This 7:39 minute video covers the application of the KPIs to the bottom line, innovation performance, and innovation strategies. THIS VIDEO INCLUDES AUDIO.
Part 9: Workspace Performance Analytics--CAPTIW
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Open to view video. This 11:43 minute video introduces you to the CAPTIW system to measure workspace performance analytics, including sample scenarios. THIS VIDEO INCLUDES AUDIO.
Part 10: CAPTIW User Interface and Website
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Open to view video. This 6 minute video provides an overview of the free CAPTIW website and interface. THIS VIDEO INCLUDES AUDIO.
Part 11: Understanding Results and Creating Custom Analysis
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Open to view video. This 9 minute video shows you how to create your own custom analysis and reports using CAPTIW. THIS VIDEO INCLUDES AUDIO.
Part 12: Course Conclusion
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Open to view video. This 6:27 minute video wraps up the course content and major points. THIS VIDEO INCLUDES AUDIO.
Quiz 2
3 Questions  |  5 attempts  |  2/3 points to pass
3 Questions  |  5 attempts  |  2/3 points to pass You must score a minimum of 66% (2 out of 3 correct responses) to pass the quiz. You will have up to 5 attempts to pass.
Course Evaluation and Completion Certificate
Comprehensive Workspace Performance Analytics for the Knowledge Workplace Course Evaluation
9 Questions
9 Questions Please complete the survey to receive your course completion certificate.
IDCEC Course Completion Certificate
HSW credit  |  Certificate available
HSW credit  |  Certificate available 2 IDCEC CEU | HSW awarded upon successful completion of the course. REPORTING: ASID will report CEUs earned directly to IDCEC on your behalf if you are an ASID member.