Effective Listening to Increase Team Productivity and Collaboration


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Learn the importance of listening in effective team productivity and collaboration. 


Continuing Education Approval
  • 1 IDCEC CEU | CC-109766 (Your CEU will be reported to IDCEC on your behalf.)


Description

Communication is critical to any relationship and the most fundamental of all the soft skills. It is the most important of the six key indicators of highly functioning teams. Learn how to be a more effective listener and enhance your leadership skills in the areas of communication, productivity, collaboration, accountability, and performance.

This is a recording of a live webinar held on May 9, 2019, Part One of the EXP Speaker Series: Team Leadership Essentials.


What You Will Learn
  • Identify the missing step in creating effective communication. 
  • Recognize the costs associated with ineffective communication. 
  • Identify the two types of listening skills necessary to communicate effectively in the workplace. 
  • Understand the need for clarity of action before executing on tasks to avoid costly errors. 
  • Obtain new techniques and one common model for effective listening and communication in the workplace.


Access period: One year from date of registration.


Renée Safrata

Founder and Owner, Vivo Team Development

Over the past 30 years, Renée Safrata has helped over 250 companies and 2000 business executives throughout North America connect and adopt new behaviors to become confident members of highly functioning teams. She firmly believes that this philosophy of connection is what ultimately drives productivity and contributes to company results. After 11 years in the interior design business, Renée shifted careers to consult to CEOs, COOs, executive management teams, senior teams, associations, and entrepreneurs to build more focused, engaged, and results-oriented collaborative teams. She is the founder and owner of Vivo Team Development, an HR Technology company delivering analytics and digital performance management solutions to activate talent and empower employees. 

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This CEU is registered with the International Design Continuing Education Council (IDCEC) for continuing education credits. This credit will be accepted by the American Society of Interior Designers (ASID), International Interior Designers Association (IIDA) and Interior Designers of Canada (IDC).

The content included is not deemed or construed to be an approval or endorsement by IDCEC of any material or construction or any method or manner of handling, using distributing or dealing in any material or product.

Questions related to specific materials, methods and services should be directed to the instructor and provider of the CEU.

This program is registered for 1 CEU value. The IDCEC class-code is: CC-109766R2.

Key:

Complete
Failed
Available
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Part 1: The Communications Loop
Open to view video.
Open to view video. This 17 minute video includes the course introduction and walks you through all the steps and roles in the Communications Loop. (This video includes audio)
You must register to access.
Part 2: Different Types of Listening
Open to view video.
Open to view video. This 7 minute video covers the different types of listening and how to employ them in your work life. (This video includes audio.)
You must register to access.
Part 3: Live Webinar Participation with Q&A
Open to view video.
Open to view video. This 13 minute video includes learner participation from the live webinar, wrapping up with Q&A.
You must register to access.
Effective Listening Course Quiz
10 Questions  |  5 attempts  |  12/15 points to pass
10 Questions  |  5 attempts  |  12/15 points to pass You must score a minimum of 80% to pass this quiz and complete the course.
You must register to access.
Course Feedback Survey
3 Questions
3 Questions Please complete the survey to receive your course completion certificate.
You must register to access.
Course Completion and Credit Certificate
1.0 IDCEC CEU credit  |  Certificate available
1.0 IDCEC CEU credit  |  Certificate available 1 IDCEC CEU (1 hour) awarded upon successful completion of the course. REPORTING: ASID will report CEUs earned directly to IDCEC on your behalf. Note: If you already received credit by attending the live webinar, you cannot receive an additional CEU for watching the recording.
You must register to access.