Be ready from day one to make a strong contribution to your project team.

Learn how project teams are formed and how they function in design firms, both internally and in external client relations. Be an effective team member and gain tips for more strategic communications, focusing on listening, feedback, and accountability.


What You Will Learn 
  • How a team meeting works (and your role) 
  • Understand the design review experience 
  • Identify the elements of a client meeting 
  • Improve your professional communications


Core Content 


Effective Listening to Increase Team Productivity and Collaboration

Communication is critical to any relationship and the most fundamental of all the soft skills. It is the most important of the six key indicators of highly functioning teams. Learn how to be a more effective listener and enhance your leadership skills in the areas of communication, productivity, collaboration, accountability, and performance.


Feedback/Feedforward: Why Feedback Alone Doesn’t Work & What To Do About It

Feedback alone doesn’t work. Research tells us that about one-third of the time feedback leads to momentary performance improvement; one-third of the time it results in nothing; and in one-third of cases, leads to worsening performance. Learn more effective strategies for giving and receiving feedback, and enhance your leadership skills in the areas of communication, productivity, collaboration, accountability, and performance. 


Effective Accountability: The Science of Human Performance

Avoiding conflict and creating a culture where being liked is more important than being respected can lead to lack of accountability in a team. As a result, staff produce low-quality work, miss deadlines, and engage in passive-aggressive conflict, causing team productivity to plummet. Learn how to create a culture of accountability in your organization, and enhance your leadership skills in the areas of communication, productivity, collaboration, accountability, and performance.


Extra Credit


ASID Research Content


Key:

Complete
Failed
Available
Locked
Effective Listening to Increase Team Productivity & Communication
Part 1: The Communications Loop
Open to view video.
Open to view video. This 17 minute video includes the course introduction and walks you through all the steps and roles in the Communications Loop.
Part 2: Different Types of Listening
Open to view video.
Open to view video. This 7 minute video covers the different types of listening and how to employ them in your work life.
Part 3: Live Webinar Participation with Q&A
Open to view video.
Open to view video. This 13 minute video includes learner participation from the live webinar, wrapping up with Q&A.
Effective Listening Course Quiz
10 Questions  |  5 attempts  |  12/15 points to pass
10 Questions  |  5 attempts  |  12/15 points to pass You must score a minimum of 80% to pass this quiz and complete the course.
Feedback/Feedforward-Why Feedback Alone Doesn't Work & What to Do About It
Part 1: The Problem with Traditional Feedback & Introducing the F3 Model
Open to view video.
Open to view video. This 14 minute video includes the course introduction of the Feedback, Feedforward & Follow-up Model and addresses the problems with traditional feedback.
Part 2: The F3 Model In-Depth
Open to view video.
Open to view video. This 20 minute video breaks down the Feedback/Feedforward & Follow-up Model in detail.
Part 3: Live Webinar Participation with Q&A
Open to view video.
Open to view video. This 22 minute video includes learner participation from the live webinar, wrapping up with Q&A.
Feedback/Feedforward Course Quiz
10 Questions  |  5 attempts  |  14/18 points to pass
10 Questions  |  5 attempts  |  14/18 points to pass You must score a minimum of 80% to pass this quiz and complete the course.
Effective Accountability-The Science of Human Performance
Part 1: The Importance of Accountability
Open to view video.
Open to view video. This 21 minute video includes the course introduction, the importance of accountability, and the consequences of no accountability.
Part 2: The Six Steps to Painless Accountability
Open to view video.
Open to view video. This 29 minute video provides an in-depth review of the Six Steps to Painless Accountability.
Part 3: Live Webinar Participation with Q&A
Open to view video.
Open to view video. This 8 minute video includes learner participation from the live webinar, wrapping up with Q&A.
Effective Accountability Course Quiz
10 Questions  |  5 attempts  |  16/20 points to pass
10 Questions  |  5 attempts  |  16/20 points to pass You must score a minimum of 80% to pass this quiz and complete the course. You will have 5 attempts.