Getting Started

1. What is the ASID Academy? Is it an accredited school?

The ASID Academy is a continuing education and professional development training platform for interior designers and others working in the built environment. The ASID Academy is not an accredited school offering degree programs.

2. How do I register with the ASID Academy?

If you already have a username and password to login to the ASID website (https://www.asid.org), you will use the same credentials to login to the Academy (contact customer service at membership@asid.org if you do not know your username and password). If you are not already registered, follow the link for New Customer Registration and complete the required information. Visit Getting Started for more details.

3. Can I take courses if I’m not a member of ASID?

Yes, ASID Academy courses are open to everyone. You are not required to provide membership information when registering.

4. How do I update the information in my profile?

To update your profile on asid.org: select Update Contact Information under Account Management. To update your Categories of Interest for the ASID Academy, click on your name in the top menu bar after logging in.

5. How do I change my password?

On the ASID website, log in and select “User ID & Password” under Account Management.

Finding and Taking Courses

1. How do I search or browse for courses?

Visit Getting Started for tips on navigating the ASID Academy site to find and register for courses.

2. Is there a way to indicate my preferred courses?

Yes. Use the star symbol found on any course listing to "Favorite" a course, personalized to you. Your starred courses will then be visible at the top of the list until you click on the star again to "unfavorite" it.

3. Do I need any special software to take courses?

No, you only need to be connected to the Internet on your computer or mobile device. The courses will launch in any browser except Internet Explorer, although we recommend you use the most up-to-date version of that browser provided by the vendor.

4. How do I launch a course?

Once you’ve registered and/or purchased a course, it will show up when clicking on the “Dashboard” link in the top menu. Click on a course name to begin. Courses recently registered for may be at the end of the list. If you have a long list of courses on your Dashboard you can use the Advanced Search to filter by title.

You can also use the star symbol to "Favorite" a course on your Dashboard. Your starred courses will then be visible at the top of the list.

5. One of the course components won't launch correctly; what do I do?

If a course component does not open or does not "play" correctly, we recommend the following steps to troubleshoot:

  • Note that some course components will open in a new browser window/tab, and you may have to disable your pop-up blocker to allow pop-ups temporarily (instructions to disable pop-up blocker for each browser here).
  • Clear your web browser cache and restart the browser (instructions related to each browser here). 
  • If that doesn't help, try launching the course in a different web browser (i.e. try Firefox instead of Safari. The ASID Academy is not compatible with Internet Explorer). 

  • Try viewing the course on a different device, such as a laptop if you're having trouble on a mobile device or vice versa. 

  • If you are still having issues please contact education@asid.org for troubleshooting, with as much detail as possible regarding your issue (be sure to include the name of the course).

6. Do I have to complete a course in one sitting?

No. The system will track your progress in a course and you can pick up where you left off. You can even save your place in a video if you go back to view it within one week. You have one full year from the date of purchase to complete your course, unless otherwise indicated.

7. Can I download a course and watch it later offline?

No, you need to have an Internet connection to take a course. However all courses are mobile-friendly to work on any device.

8. How do I pass a course?

You must complete all the course components (including the evaluation/feedback survey), and answer at least 80% of all quiz questions correctly to receive your certificate of completion.

9. Can I retake a quiz if I don’t pass?

Yes, the quizzes are set up for multiple attempts to pass. If you do not pass on your first try, you will see a note telling you how many attempts you have left, and you will be able to go back to the quiz to try again.

10. Can I retake a course to refresh my knowledge?

Yes, you will have access to your course for up to one year, and you may review as many times as you wish. However, you will only earn CEU credit once.

Pricing and Policies

1. How do I take advantage of special member pricing for courses?

If you are an ASID member, the member pricing will be applied automatically once you log in, and you will only see the member price(s) per course as you browse and check out.

2. Can I get a refund for an ASID Academy purchase?

We’re sorry, but all sales are final. No refunds are issued for online courses after purchase.

3. How long will I have access to my course(s)?

You will have access for one year after the date of registration/purchase unless otherwise noted. You will receive reminders when you are within 30 days from course expiration.

4. Can more than one person take the course?

No. The courses are intended for individual use. Completed courses can only be reported for one user’s Continuing Education requirements. Do not use another individual’s login information to register for a course. You must log in as yourself to receive a certificate of completion and credit for completing a course.
Please contact education@asid.org if you’d like to register multiple people for a course.

Continuing Education and Reporting to Accrediting Bodies

1.  Can I earn continuing education credits on the ASID Academy?

Yes, we offer courses approved by the International Design Continuing Education Council (IDCEC) and/or the American Institute of Architects (AIA) for continuing education. Look for the CEU image in the catalog and detail in the Course Overview to confirm credits available.

2. Do ASID Academy courses count towards my ASID member CEU requirement?

The majority of the courses are approved by the International Design Continuing Education Council (IDCEC) and will count towards your membership requirement. 

3. How are my ASID Academy CEUs reported?

If the course carries CEU credit, ASID Education will report CEUs earned to the International Design Continuing Education Council (IDCEC) on your behalf within 7-10 business days. 

If you need proof of completion for any other reporting body, you are able to print a certificate of completion when you finish all of the required course components and pass any associated quizzes.

Many courses are also approved for AIA learning units. ASID Education does not automatically report completions to AIA. 

AIA members: Upon completion of a course, please notify education@asid.org, including your AIA member number, the course name, and date completed. We will report your completion to AIA on your behalf.

Contact for more information: education@asid.org