EXP Speaker Series 1: Effective Listening to Increase Team Productivity and Collaboration

Learn the importance of listening to effective team productivity and collaboration. Communication is critical to any relationship and the most fundamental of all the soft skills. It is the most important of the six key indicators of highly functioning teams. 

This is a recording of a live webinar held on May 9, 2019 and includes some engagement with attendees and the Q&A portion at the end. You will only hear the voices of the presenter and moderator.

Webinar Learning Objectives:
  • Identify the missing step in creating effective communication 
  • Recognize the costs associated with ineffective communication 
  • Identify the two types of listening skills necessary to communicate effectively in the workplace 
  • Understand the need for clarity of action before executing on tasks to avoid costly errors 
  • Obtain new techniques and one common model for effective listening and communication in the workplace

IDCEC CC-109766; 1 CEU (1 hour)  Note: ASID will report your attendance to IDCEC. To earn credit by watching the recording you will need to pass the quiz at the end. If you already received credit by attending the live webinar, you cannot receive an additional CEU for watching the recording.

Access period for webinar recording: One year from date of registration.

Purchase all three webinars for $99, $69 for ASID Members.

Renée Safrata

Founder and Owner, Vivo Team Development

Over the past 30 years, Renée Safrata has helped over 250 companies and 2000 business executives throughout North America connect and adopt new behaviors to become confident members of highly functioning teams. She firmly believes that this philosophy of connection is what ultimately drives productivity and contributes to company results. After 11 years in the interior design business, Renée shifted careers to consult to CEOs, COOs, executive management teams, senior teams, associations, and entrepreneurs to build more focused, engaged, and results-oriented collaborative teams. She is the founder and owner of Vivo Team Development, an HR Technology company delivering analytics and digital performance management solutions to activate talent and empower employees. 

Key:

Complete
Failed
Available
Locked
Effective Listening to Increase Team Productivity and Collaboration - Welcome Video
Open to view video.
Open to view video. Please view this brief video for information on earning continuing education credit and course instructions. (THIS VIDEO HAS NO SOUND)
Part 1: The Communications Loop
Open to view video.
Open to view video. This 17 minute video includes the course introduction and walks you through all the steps and roles in the Communications Loop. (This video includes audio)
Part 2: Different Types of Listening
Open to view video.
Open to view video. This 7 minute video covers the different types of listening and how to employ them in your work life. (This video includes audio.)
Part 3: Live Webinar Participation with Q&A
Open to view video.
Open to view video. This 13 minute video includes learner participation from the live webinar, wrapping up with Q&A.
Effective Listening Course Quiz
10 Questions  |  5 attempts  |  12/15 points to pass
10 Questions  |  5 attempts  |  12/15 points to pass You must score a minimum of 80% to pass this quiz and complete the course.
Effective Listening Course Evaluation
9 Questions
9 Questions Please complete the survey to receive your course completion certificate.
IDCEC Course Completion Certificate
1.00 IDCEC CEU credit  |  Certificate available
1.00 IDCEC CEU credit  |  Certificate available 1 IDCEC CEU (1 hour) awarded upon successful completion of the course. REPORTING: ASID will report CEUs earned directly to IDCEC on your behalf if you are an ASID member. Note: If you already received credit by attending the live webinar, you cannot receive an additional CEU for watching the recording.